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Every inquiry answered. Every detail captured.
An AI-powered patient experience platform that runs your digital front door, from first call to first visit
Effortless front office workflows on a single AI-powered platform.
Onboarding Intake
Onboarding via our web form or our AI onboarding call
Scheduling
Auto-schedule patients for their initial evaluation directly into your EMR.
Call, Text and Email
Instant patient communication customized to your communication workflows.
Listen to Polly, our AI voice agent, in action:
Polly takes care of your intake details
Polly gathers your insurance information
See the patient experience in the app.
Real screens from the Pocket platform, from booking to every captured conversation.
Book the initial evaluation
Auto-schedule patients for their initial evaluation directly into your EMR.
24/7 Coverage
Always-on patient support across all channels.
Customization
Communication flows are customized to your clinic's workflows.
AI-Powered
Intelligent routing and automatic response generation.
Analytics
Call volume, response rates, and related metric data.
Automatic Capture
Real-time call monitoring. Every call, text, and email is automatically recorded.
EMR and Phone System Integration
Seamlessly connects with your existing EMR and phone system.
Manual Workflow vs. Pocket AI
| Capability | Manual workflow | Pocket AI |
|---|---|---|
| Response Time | 2-4 hours | Instant |
| Manual Data Entry | Required | Automatic |
| 24/7 Availability | No | Yes |
| Customization Options | Limited | Extensive |
| Patient Experience | Variable and Inconsistent | Streamlined and Standardized |
| Cost | Expensive | Cost Effective |
Ready to transform the patient experience?
Join clinics that have streamlined their onboarding and are now fully focused on patient care.