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Less admin. More patient care. Pocket handles the rest.
Your AI Front Office, available 24/7
Pocket verifies insurance eligibility end-to-end and answers calls, texts, and emails around the clock, so your front office can focus on patients in person.
Every verification, at a glance
See requests, priorities, progress, locations, and completed retrievals in one organized view.
What clinics are saying
"You've taken my human experience and collaborated with the power of AI to create something that is not only accurate, but adaptable and customizable. It's been a great product for us"
Danielle Jean-Baptiste
Admin Director
"Pocket has been able to really replicate the systems we had in place"
Danielle Jean-Baptiste
Admin Director
"The process has been very, very helpful - It takes a lot off my plate and saves my time. The manual data entry, the calls with insurance companies - I really appreciate it."
Joy Villavicencio
Admin
"You're doing a lot more than we originally contracted for, and you keep adding on more services. Your flexibility to keep building new features has been extremely helpful"
Rob DiLillo
Owner
"Pocket is really fast and really helpful with our verifications. Pocket legitimately saved us a lot of time on the phone."
Emma Essery
Front desk manager
"Pocket is the one bill a month I feel happy paying. I don't know what I do without Pocket"
Christie Wood
Executive Assistant
Onboarding Intake
Patients can onboard via our web form or an AI onboarding call. We will collect basic patient details, availability and insurance details
Patient Case Creation
New patient case creation within your EMR system
Comprehensive insurance verification:
Clearinghouse checkInsurance callsCustomized clinic-specific benefit documentationPatient benefit calling
Scheduling
Patient scheduling for initial evaluation appointments
Ongoing Patient Communication
Instant patient communication via call, text, or email
Measurable impact for your clinic
30+
Hours saved/month per location
50%
Average cost savings per location
Zero
Time commitment needed
We integrate with major EMR and communication platforms
Don't see yours listed? We're likely already working on it. Get in touch to learn more.
Frequently asked questions
Pocket integrates with major EMR and communication platforms, creating new patient cases and uploading verification results directly into your EMR.
Ready to give your team breathing room?
See how Pocket can transform your front office in under 30 minutes.